We are currently experiencing an issue on our US-1 (Chicago) data center. Our engineers are working diligently on a fix, and we apologize for any inconvenience during this time.
- Currently, a portion of the workspaces on the data center are unavailable
Updates
Joe Heun
Our engineers are still working on a fix, and greatly appreciate your patience during this time.
Joe Heun
The issue is affecting about 1/3 of all workspaces on the data center. We are working hard to restore these workspaces and will continue to provide more details as they become available.
Boris Bartal
We are still working hard on fully restoring the access to the affected workspaces.
Joe Heun
We are still working to fully restore all affected workspaces.
Joe Heun
We are still working to fully restore all affected workspaces.
Boris Bartal
The restore is running - first workspaces are coming back online, we estimate the full recovery of all workspaces in scope of several hours.
Joe Heun
The restorations are still running, and we greatly appreciate your patience during this time.
Joe Heun
The restorations are still running, and we greatly appreciate your patience during this time.
Joe Heun
Workspaces are slowly becoming available but the restoration is still ongoing. We will continue to keep you updated on the progess.
Joe Heun
Restorations are still ongoing but the some workspaces are slowly becoming available. Please check your environments for availability.
Boris Bartal
BAD Currently around 30% of affected workspaces are available again. We estimate that big majority of the workspaces will be restored within 6 hours from now, according to the currect progress.
Once restored, the workspace might not contain latest data or metadata changes. If that's the case, you will have to upload missing data or do a full workspace reload and redo the metadata changes. You can check the last load time to the specific dataset in the manage section of the workspace.
We appologize for any inconvenience caused by the issue.
Boris Bartal
BAD To ensure the consistency of the data in the workspaces, some additional operation tasks need to be performed. Currently we have fully restored around 15% of the workspaces.
We will need to adjust the estimated time needed for resolving the issue. We will provide more precise information soon.
Boris Bartal
BAD According to our estimations, the majority of the affected workspaces should be fully accessible at around 3 PM PDT.
Boris Bartal
BAD Currently, we are at 35% of affected workspaces with fully restored access.
Boris Bartal
BAD At this point, 40% of affected workspaces are fully restored, we will be providing regular updates about our progress.
The affected workspaces can be recognized by inability to access them, visible red bar messages and other issues suggesting internal errors.
Ivana Gasparekova
BAD Right now, 48% of affected workspaces are fully restored and accessible again.
Taking into account the complexity and duration of the issue, we will continue with hourly updates.
Ivana Gasparekova
BAD There is already 56% of affected workspaces restored and fully operational. We will keep you updated about the further progress.
Ivana Gasparekova
BAD Nearly 65% of affected projects restored already.
Please stay tuned for another update.
Moises Morales
BAD 72% of affected workspaces are operational again at this point. Further updates will be provided with any progress.
Moises Morales
BAD Currently 80% of affected workspaces have been restored.
Moises Morales
BAD 87% of affected workspaces have been restored thus far. Thank you for your continued patience.
Moises Morales
BAD 93% done. Most projects are finished, we are just waiting for the workspaces to be restored and it can take hours for single projects.
Moises Morales
BAD 97% of affected workspaces are available again. Please stay tuned for any further details.
Moises Morales
BAD The current actual progress is at 88% as we found out a few more workspaces needed to be restored. Thank you for your ongoing patience. The ETA is 6AM CEST / 9PM PDT.
Moises Morales
BAD 89% done. The ETA is still 6AM CEST / 9PM PDT.
Moises Morales
BAD 91% of workspaces restored. The current ETA according to current stats is 7 - 8 AM CEST / 10 - 11 PDT.
Moises Morales
BAD 91% of affected workspaces can now be accessed again. Please wait for a new update in about an hour.
Martin Burian
BAD Restoring of the last workspaces takes longer than expected. Currently 96% of affected workspaces are available again. Please stay tuned for updates and thank you for your patience.
Ivana Gasparekova
BAD We have reached 98% of restored projects now. Thank you for your ongoing patience with us, we will keep you updated.
Julius Kos
BAD We are happy to announce that more than 99% of workspaces have been restored and the restore procedure is finishing. You should already have most of the affected workspaces available.
We are still monitoring the restoration process and we will keep you updated about the progress.