We are currently facing issues with our GoodData Legacy environment. Our Engineers are currently looking into this issue and our investigation is currently in progress and we will keep you posted with updates as details become available.
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Updates
Michael Ullock
Our engineers have identified the root cause and currently working on the fix. During this process, approximately 25% of workspaces in this data center will be unavailable, and report computation and data loads will not work for those workspaces. We currently expect this to be resolved within approximately 30 minutes. We apologise for the disruption and will share another update as soon as services are restored.
Michael Ullock
We're pleased to confirm that this incident has been resolved. The affected workspaces are back online, with report computation and data loads operating normally. We apologise for the disruption this may have caused. If you have any further questions about this issue, please reach out to support@gooddata.com
Joe Heun
This issue was related to a hardware bug and it is possible it might occur during the weekend. We are monitoring the platform so it will not manifest again and will work on a mitigation plan. We will keep you updated with any emerging details.