Sat, Aug 13th, 2022: Scheduled Maintenance Announcement

A maintenance window is scheduled for Saturday, August 13th, 2022, at 1:00 AM Pacific Daylight Time (other time zones). The maintenance window is planned to take up to 2 hours.


The maintenance is planned for the following data centers:

  • United States (US), Chicago datacenter
  • United States (US), Dallas datacenter
  • United Kingdom (UK), London datacenter 

For more information about the data centers, click here.

What will it bring?

  • Improved core infrastructure performance
  • Upgrade of the ADS Vertica databases to the latest version
  • Optimized ADS infrastructure performance
  • Improved network configuration in several parts of our platform
  • Security bug fixes and major engine improvements followed by an upgrade of the underlying operating system
  • System resilience improvements

How will it affect you?

1:00 AM - 3:00 AM PDT: The GoodData Platform and all applications will be unavailable in the United States (US), Chicago and Dallas data centers and the United Kingdom (UK), London datacenter. API calls to the affected data centers will fail. Tasks that are scheduled to run during that time will be pending and will resume when the GoodData Platform is back online.

No action required!

There is no action required from you.


We will be posting updates to this announcement to inform you about the maintenance window status. To get a notification email, subscribe to updates on this announcement.

We appreciate your patience and thank you for your understanding. If you have any questions or concerns, please contact GoodData Support.


Josef Zila

The platform maintenance has started. We will be back within 2 hours.

Jan Rehanek

BAD The maintenance for our data centers is taking longer than expected. Our engineers are urgently working on resolving the remaining issues.

Jan Rehanek

BAD Our investigation into the issues extending the maintenance remains ongoing. The platform is not yet available.

Jan Rehanek

BAD While the work on the Chicago data center is progressing well, the remaining data centers still require more investigation. We appreciate your continuing patience.

Jan Rehanek

BAD We are currently going over the checklists for all datacenters. Our engineers have resolved the major problems and are going over our testing procedures.

Jan Rehanek

BAD The workspaces and domains on the Chicago data center are now available. For London and Dallas, we are still performing our checks.

Jan Rehanek

GOOD After a thorough review of all data centers, we are pleased to announce that all the issues have been resolved and the platform is now available. Thank you for remaining patient.

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