Friday May 6th, Technical Difficulties in FRA1 Datacenter

Recently our Frankfurt datacenter experienced some technical difficulties. The issue was quickly mitigated by our engineers, and has since become stable. If you experienced any ETL failures, please run them again. 

 

We apologize for any inconvenience caused during this time, and should you require any further information please reach out to our Support Team. 

Updates

Joseph Heun

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The issues have since returned and our engineers are diligently working on another fix. We will keep you posted with continued progress.

Joseph Heun

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We are still working to mitigate the issue

Joseph Heun

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Our engineers are still working on the fix, and greatly appreciate your patience in the matter

Joseph Heun

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The situation has been resolved and everything is back to normal. Please reach out t our Support Team for any follow up needed.

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