Sat, May 14th, 2022: Scheduled Maintenance Announcement

A maintenance is scheduled for Saturday, May 14th, 2022, at 1:00 AM Pacific Standard Zone (other time zones). The maintenance is planned to take up to 2 hours.

 

The maintenance is planned for all datacenters. For more information about the datacenters, click here.

What will it bring?

  • Improved core infrastructure performance
  • Upgrade of the ADS Vertica databases to the latest version
  • Optimized usage of hardware resources
  • Security bug fixes and major engine improvements followed by an upgrade of the underlying operating system
  • System resilience improvements

How will it affect you?

1:00 AM - 3:00 AM: The GoodData platform and all applications will be unavailable in all datacenters. API calls to the GoodData platform will fail. Tasks that are scheduled to run during this time will be pending and will resume when the GoodData platform is back online.

No action required!

There is no action required from you.

 

We will be posting updates to this announcement to inform you about the maintenance status. To get a notification email, subscribe to updates to this announcement.

 

We appreciate your patience and thank you for your understanding. If you have any questions or concerns, please contact GoodData Support.

Updates

Josef Zila

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The platform maintenance has started. We will be back within 2 hours.

Jan Rehanek

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BAD The maintenance for the UK and Canadian data centers is taking longer than expected. Our engineers are urgently working on resolving the remaining issues. The datacentres in the USA, and Frankfurt are unlocked and available.

Jan Rehanek

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BAD The issues in the UK and Canadian data centers are ongoing. Frankfurt-hosted projects are displaying issues with the project model resources. Our investigation is in progress.

Jan Rehanek

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BAD The maintenance in Canada is now also finished. The projects hosted there are unlocked and available. The UK data centre is still being worked on, while the intermittent issues in Frankfurt are being investigated. The rest is available.

Jan Rehanek

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BAD I am glad to announce that the intermittent issues with the project model in Frankfurt have been resolved. UK-hosted projects are the only ones that remain unavailable while our investigation is ongoing.

Jan Rehanek

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GOOD We are pleased to announce that the maintenance has been completed on all data centres. The platform is fully unlocked and available. We apologise for the delay in the EU and Canadian data centres.

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