We are currently experiencing issues with a small portion of workspaces in the US-1 datacenter - United States, Chicago, IL. Affected workspaces may experience failed data load processes and report computation errors related to hardware issues.
Our Engineering team is fully engaged and actively working to resolve the issue as quickly as possible.
To get a notification email for updates subscribe to this announcement. We greatly appreciate your patience in this matter, and if you should have any direct questions regarding this, please reach out to GoodData Support.
Updates
Mauricio Cabezas
Our Engineering team has mitigated the underlying hardware issue. The platform is now stabilizing and we are actively monitoring to ensure full recovery.
We will post a further update once normal operations are confirmed. Thank you for your continued patience.
Mauricio Cabezas
The situation has stabilized. Our Engineering team continues to monitor the platform to ensure full recovery is maintained.
Mauricio Cabezas
We’re pleased to inform you that our normal operations have been restored. As a preventive measure, we are migrating affected workspaces away from the impacted hardware to reduce the risk of recurrence. We will continue monitoring the platform to ensure stability is maintained.