Wed, Jan 7th, 2026: Unexpected GoodData Cloud Issue, IAD1 DC

We are currently facing issues with our GoodData Cloud environment. Our Engineers are currently looking into this issue and our investigation is currently in progress and we will keep you posted with updates as details become available. 

To get a notification email for updates subscribe to this announcement. We greatly appreciate your patience in this matter, and if you should have any direct questions regarding this, please reach out to GoodData Support.

Updates

Joe Heun

We're currently observing issues with computations and increased 500 errors in data center IAD1

Joe Heun

We are receiving reports that the situation is getting better. Our engineers are still investigating and making sure there is a permanent solution.

Joe Heun

We're happy to report that the issue affecting organizations in data center IAD1 have been resolved.
From our (GoodData's) perspective, all services are now stable, and visualization and dashboard computations are working as expected.

Thank you for your patience and understanding during this incident.

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