Friday, July 10th, 2020 - Intermittent issues in GoodData Platform

Updates

Jakub Kopecky

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BAD We are currently experiencing issues impacting our platform. That means that you might be facing the intermittent problems with data loads. We apologise for any trouble this may be causing to your operations, however please note that our engineers are already aware of the situation and are currently working with our vendors on resolving this issue.
We will keep you updated with more information as it becomes available.

Jakub Kopecky

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We are still investigating the problem. It started with disconnections noticed between GoodData and AWS S3 us-west2. We will let you know as soon as we know more.

Jakub Kopecky

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It is confirmed that the issue is not specific to our platform. Our vendors are looking into the root cause.

Jakub Kopecky

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The number of the errors decreased. We will observe the situation further and confirm once the situation is fully resolved.

Jakub Kopecky

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There are no errors detected anymore, but we are monitoring the status closely and we are waiting for final confirmation of the resolution.

Jakub Kopecky

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GOOD We can confirm the issue should be resolved now. Please raise a ticket with our support team in case a follow up on this situation is needed.

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