Sat, May 16th, 2020: Scheduled Maintenance Announcement

A maintenance window is scheduled for Saturday, May 16th, 2020, at 1:00 AM Pacific Standard Time (other time zones). The maintenance window is planned to take up to 1,5 hours.

The maintenance is planned for all GoodData datacenters. For more information about the datacenters, click here.

 

What will it bring?

  • Improved performance of the core infrastructure
  • Software upgrade to the latest versions
  • System resilience improvements

 

How will it affect you?

1:00 AM - 1:30 AM: The GoodData platform and all applications will be unavailable on all datacenters. API calls to the GoodData platform will fail. Tasks that are scheduled to run during that time will be pending and will resume when the GoodData platform is back online.

1:30 AM - 2:00 AM:

  • On the United States (US) Chicago and Canada (CA) datacenters, the GoodData platform and all applications will be online.
  • On the United States (US) Dallas and European Union (EU) datacenters, the GoodData platform and all applications will be unavailable. API calls to the GoodData platform will fail. Tasks that are scheduled to run during that time will be pending and will resume when the GoodData platform is back online.

2:00 AM - 2.30 AM: The GoodData platform will be online on all datacenters. However, data load tasks that are scheduled to run during this period may fail.

 

No action required!

There is no action required from you.

We will be posting updates to this announcement to inform you about the maintenance window status. To get a notification email, subscribe to updates in this announcement.

We appreciate your patience and thank you for your understanding. If you have any questions or concerns, please contact GoodData Support.

Updates

King Nguyen

The platform maintenance has started. We are back in 1 hour.

King Nguyen

United States (US) Chicago and Canada (CA) datacenters are up and running, Other DCs still under maintenance.

King Nguyen

Our scheduled platform maintenance is over. Thank you for your patience and have a great weekend!

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