Sat, March 21st, 2020: Scheduled Maintenance Announcement

A maintenance window is scheduled for Saturday, March 21st, 2020, at 1:00 AM Pacific Daylight Time (other time zones). The maintenance window is planned to take up to 1 hour.

The maintenance is planned for:

  • United States (US) Chicago datacenter
  • United State (US) Dallas datacenter
  • European Union (EU) datacenter

The Canada (CA) datacenter will not be affected.

For more information about the datacenters, click here.

What will it bring?

  • Improved performance of the core infrastructure
  • Software upgrade to the latest versions
  • System resilience improvements

How will it affect you?

The maintenance will affect you only if your data is stored in the US or EU datacenters.

  • United States (US) Chicago datacenter: The platform will not be available.
  • United State (US) Dallas datacenter and European Union (EU) datacenter: The platform will be generally available. However, some projects may not be accessible and data load tasks may fail.

The Canada (CA) datacenter will not be affected.

To find out what datacenter holds your data, click here.

1:00 AM - 2:00 AM: In the United States (US) Chicago datacenter, the GoodData platform will not be available. In the United State (US) Dallas datacenter and the European Union (EU) datacenter, the GoodData platform will be online. However, data load tasks that are scheduled to run during this period may fail and some projects may not be accessible.

No action required!

There is no action required from you. 

We will be posting updates to this announcement to inform you about the maintenance window status. To get a notification email, subscribe to updates in this announcement.

We appreciate your patience and thank you for your understanding. If you have any questions or concerns, please contact GoodData Support.

Have more questions? Submit a request

Comments

  • Avatar
    Ondrej Matejka

    Update:
    We have decided that in the United States (US) Chicago datacenter, the platform will also be generally available. Similarly to the United State (US) Dallas datacenter and European Union (EU) datacenter, some projects may not be accessible and data load tasks may fail.

  • Avatar
    Ondrej Matejka

    The platform maintenance has started. We wil be back within an hour.

  • Avatar
    Ondrej Matejka

    Our scheduled platform maintenance is over. Thank you for your patience and have a great weekend!

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