Thu, May 29th, 2019: Scheduled Maintenance Announcement

A maintenance window is scheduled for Thursday, May 29th, 2019, at 05:30 PM Pacific Daylight Time (other time zones).

 

The maintenance window is planned to take up to 5 minutes on US-1 (Chicago) DataCenter only.

What will it bring?

  • Replacement of our Network Edge Device - Firewall with a more powerful device with higher throughput

How will it affect you?

05:30 - 05:35 PM: The GoodData platform and all applications might be unavailable for a very short time. External API calls to the GoodData platform might fail or will be delayed. Tasks that are scheduled to run during that time will be pending and will resume when the GoodData platform is back online. If you experience connection issues after the specified time window, please notify our Support team.

Action required

There might be short hiccups visible for external traffic to and from the US-1 DC. Data ETLs that don’t use retry mechanism have to be manually reloaded if process fails. All ETLs that are monitored by GoodData Services will be restarted by us and therefore no action is required there.

 

We will be posting updates to this announcement to inform you about the maintenance window status. To get a notification email, subscribe to updates in this announcement.


We appreciate your patience and thank you for your understanding. If you have any questions or concerns, please contact GoodData Support.

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