We are currently experiencing technical difficulties with our US-1 United States, Chicago, Datacenter. Some workspaces are currently not accessible.
Our engineers are working diligently to fix this, and we will continue to keep you posted with updates as details are revealed.
For more information about the datacenters, click here.
How are you affected?
You may experience report computation, ETL failures or issues accessing some workspaces.
No action required!
There is no action required from you right now.
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We greatly appreciate your patience in this matter, and if you should have any direct questions regarding this, please reach out to GoodData Support.
Updates
Moises Morales
We have made significant progress in resolving the issue, though some aspects remain outstanding. We anticipate that it will take approximately 30 minutes to fully rectify the situation. Thank you for your understanding and cooperation.
Moises Morales
We are pleased to announce that the issue has been successfully resolved. Our team is actively monitoring the situation to ensure its full resolution. Thank you for your patience throughout this process.
Moises Morales
At this time we can confirm that the issue has been completely resolved. Should you have any inquiries or require additional assistance, please feel free to contact our dedicated support team directly at support@gooddata.com.
We sincerely apologize for any inconvenience or frustration this incident may have caused.