We need to preform unscheduled upgrade of Agile Data Warehousing Service (ADS) to address stability issues with certain queries. The upgrade will start on Thursday March 28th, 2024 at 05:00 AM Pacific Daylight Time (other time zones) for US-2 DC and at 08:00 AM Pacific Daylight Time (other time zones) for EU-1 DC.
The upgrade is planned for small portion of ADS instances in the US-2 United States, Dallas and all ADS instances in EU-1 United Kingdom, London datacenters. Platform will be available during this time, but it is possible that you will encounter intermittent failures of ADS services and processes using ADS instances while the upgrade is in progress.
Other datacenters will run without any impact or limitation.
For more information about the datacenters, click here.
What will it bring?
- Upgrade Vertica version to resolve stability issues affecting certain queries.
How will it affect you?
05:00 AM - 06:00 AM PDT : The GoodData Platform and all applications will be available, but a small portion of the ADS instances will be unavailable and related ETL processes might fail during the maintenance in the US-2 United States, Dallas datacenter.
08:00 AM - 09:00 AM PDT : The GoodData Platform and all applications will be available, but the ADS services and processes using ADS instances will fail during the maintenance in the EU-1 United Kingdom, London datacenter.
Other datacenters will run without any impact or limitation.
No action required!
Please restart your ETL process after the maintenance in case you will notice a failure and your ETL does not have an automatic retry set or it is not scheduled frequently.
There is no other action required from you.
We will be posting updates to this announcement only in case we will encounter unexpected issues. To get a notification email, subscribe to updates on this announcement.
We appreciate your patience and thank you for your understanding. If you have any questions or concerns, please contact GoodData Support.
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