Sat, Dec 9th, 2023: Scheduled Maintenance Announcement, EU-1, US-1 and CA-2 DCs only

 

A maintenance window is scheduled for Saturday, December 9th, 2023, at 1:00 AM Pacific Standard Time (other time zones). The maintenance window is planned to take up to 2 hours

 

The maintenance  is planned for the United Kingdom (UK), London, United States (US), Chicago and Canada (CA), Montreal datacenters. Other datacenters will run without any impact or limitation.

 

For more information about the datacenters, click here.

What will it bring?

  • Improve configuration of network device.
  • Security bug fixes and major engine improvements followed by an upgrade of the underlying operating system of the platform messaging system.

How will it affect you?

1:00 AM - 3:00 AM PST: The GoodData platform and all applications will be unavailable in United Kingdom (UK), London, United States (US), Chicago and Canada (CA), Montreal datacenters. Also ETL schedules will be suspended during the maintenance in those datacenters. API calls to the GoodData platform will fail. Tasks that are scheduled to run during that time will be pending and will resume when the GoodData platform is back online.
Other datacenters will run without any impact or limitation.

No action required!

There is no action required from you.

 

We will be posting updates to this announcement to inform you about the maintenance window status. To get a notification email, subscribe to updates on this announcement.


We appreciate your patience and thank you for your understanding. If you have any questions or concerns, please contact GoodData Support.

Updates

Martin Burian

I would like to inform you that the scope of this maintenance has been expanded to include two additional datacenters. Details regarding this expanded scope is available in the following announcement - https://support.gooddata.com/hc/en-us/articles/23607961294995-Sat-December-9th-2023-Scheduled-Maintenance-Announcement-AU-1-EU-2- . Thank you for your understanding.

Martin Burian

The Platform Maintenance has started. We will be back within 2 hours.

Martin Burian

I would like to inform you that the maintenance of Canada (CA), Montreal datacenter has successfully finished.

The maintenance for the other datacenters is still in progress. We will keep you informed.

Martin Burian

The maintenance of United States (US), Chicago datacenter has also finished successfully.

We are still working on the United Kingdom (UK), London datacenter.

Martin Burian

The maintenance of United Kingdom (UK), London datacenter has also finished successfully.

Martin Burian

🟢We have successfully completed today's planned platform maintenance. All systems are now fully operational. Thank you for your patience. Have a nice weekend!

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