INCIDENT: Intermittent Platform Outages on na1.secure.gooddata.com

UPDATE [5:04 p.m. PST]: The platform is now fully accessible. We're very sorry again for any inconvenienced caused during this time.

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We are experiencing some sudden downtime on the platform on na1.secure.gooddata.com; secure.gooddata.com is still up and running. 

Project members may experience:

- Project inaccessibility

- The bear

- A loading page

We will post an update as soon as we know more. We're very sorry for the inconvenience here.

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Comments

  • Avatar
    Cindy Au

    We’ve just received confirmation that the issue has been resolved. The problem stemmed from some dns issues which resulted in the outage. Once again, service has been fully restored and we’ll continue to monitor the situation in order to keep this from happening again. We’re extremely sorry for any inconvenience this may have caused. 

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