Upload Sub-system performance issues

We are currently experiencing some operational troubles on the platform. Current services affected:

  • Data loads will be delayed for some projects 

Users accessing our services via 'secure.gooddata.com' and 'na1.secure.gooddata.com' may receive the "Data load Unsuccessful" error message during this time. Please click "Dismiss" to hide this message.

Our engineers are currently working on fixing these upload sub-system performance issues and hope to have this resolved shortly. We'll keep you updated as much as possible, so please stay tuned for more updates. Many apologies for the inconvenience.

Updates

Bryan Castro

[Update] - A fix has been applied by our engineers. We're waiting for confirmation on whether this has fully resolved the issue. 

Denis

[Update] - We can confirm that the issue is resolved and the data loads work. Let us apologize once again for the inconveniences caused.

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