Web Services Provider Causing Intermittent Downtime

UPDATE [9:50am PST]: Our web host has identified the root cause and connectivity has been restored. We're very sorry again for the inconvenience caused here.


We are experiencing some intermittent issues due to an outage from our service provider, Amazon Web Services (AWS), which is the infrastructure that hosts projects on our platform.

Users may experience some of the following behaviour:

- Issues with loading data into their projects

- Projects may be temporarily inaccessible

We unfortunately don't have an estimated time that this will be resolved, but we are keeping an eye on updates from our service provider.  We're very sorry for the inconvenience here.

If users have any questions, please feel free to contact us directly at support@gooddata.com


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