Wed, May 31st, 2023: Technical Difficulties in US-2 DC

Since 3:30 AM PDT, we are experiencing some issues with one of the platform components that is impacting the initiation of scheduled processes in our DC US-2 - United States, Dallas, TX. The processes can still be triggered manually.

Our engineers are working diligently to fix this, and we will continue to keep you posted with updates as details are revealed. 


How are you affected?

Scheduled ETL processes cannot be triggered automatically resulting in the data in your workspaces to be not up to date. 


No action required!

There is no action required from you right now.

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We greatly appreciate your patience in this matter, and if you should have any direct questions regarding this, please reach out to GoodData Support.


Moises Morales

🟢 We are delighted to inform you that the issue in our US-2 - United States, Dallas, TX datacenter, which was affecting the initiation of scheduled ETL processes, has been successfully resolved. Our team has diligently worked to rectify the problem, and we are pleased to confirm that normal operations have been restored. Should you encounter any lingering concerns or require further assistance, please do not hesitate to reach out to our dedicated support team.

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