We are currently experiencing issues within the platform that can cause the platform to appear down. Our engineers are already aware of the unpleasant situation and they are working hard on a quick solution. We will keep you updated with information as it becomes available.
We greatly appreciate your patience in this matter and apologise for any inconvenience caused. If you have any further questions or concerns please don't hesitate to reach back out to us at firstname.lastname@example.org during this time.