Mon, December 4th, 2017: Unexpected Maintenance

We are currently experiencing issues within the platform that can cause the platform to appear down. Our engineers are already aware of the unpleasant situation and they are working hard on a quick solution. We will keep you updated with information as it becomes available. 

We greatly appreciate your patience in this matter and apologise for any inconvenience caused. If you have any further questions or concerns please don't hesitate to reach back out to us at support@gooddata.com during this time. 

 

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Comments

  • Avatar
    Joseph Heun

    We are happy to announce that our Engineers have fixed the issue on the platform and everything is back to normal. If you have any further questions regarding todays incident, please reach out to support@gooddata.com for further assistance.

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    Joseph Heun

    Attention: Some projects are still experiencing the previous errors as before. Our engineers are currently working on this fix, and we should have all projects up and running normally very soon. We will continue to keep you updated with progress, but if you have any further questions or concerns you can always reach out to support@gooddata.com.

  • Avatar
    Joseph Heun

    Our engineers are still deploying a fix for this. They are diligently working to get everything back to normal, and it shouldn't be too much longer. We will continue to keep you posted.

  • Avatar
    Joseph Heun

    We are happy to announce that our engineers have successfully deployed the fix. Currently, everything looks fine, but our engineers are continuing to monitor the situation. Please reach out to support@gooddata.com with any questions or concerns.

  • Avatar
    Joseph Heun

    We can confidently say that the platform is completely back to normal. We greatly apologize for any inconvenience caused during this, and appreciate your patience in the matter. If you have any further questions or concerns, please reach out to us at support@gooddata.com for any followup inquiries.

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