Mon Sept 25th, Unexpected Platform Maintenance

 

We are currently experiencing issues within the platform causing slowness, freezing and red bars showing an error that we are undergoing maintenance. Our engineers are already aware of the unpleasant situation and they are working hard on quick solution. We will keep you updated with information as it becomes available. 

We greatly appreciate your patience in this matter and apologise for any inconvenience caused. If you have any further questions or concerns please don't hesitate to reach back out to us at support@gooddata.com during this time. 

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Comments

  • Avatar
    Ivana Gasparekova

    We are very happy to announce, the issue is already resolved!

  • Avatar
    Joseph Heun

    Hello All,

    Unfortunately, there are still a few small issues that are being worked out. Some customers may experience these issues in their projects. Our engineers are diligently working on correcting all errors, and we will keep you updated until we are in the clear.

    We greatly appreciate your patience in this matter, and if you have any further questions or concerns please reach out to support@gooddata.com.

  • Avatar
    Ivana Gasparekova

    We just wanted to inform you, that unfortunately there are still few accounts, which might be affected by slowness and connection issues. Our experts are working hard on providing the fix as soon as possible.

  • Avatar
    Ivana Gasparekova

    I am glad to say, the platform is back to normal now, however if you have any further questions or concerns please reach out to support@gooddata.com.

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