Mon, Oct 5th, 2026: Unexpected GoodData Cloud Issue

We are currently facing issues with our GoodData Cloud environment. Our Engineers are currently looking into this issue and our investigation is currently in progress and we will keep you posted with updates as details become available. 

To get a notification email for updates subscribe to this announcement. We greatly appreciate your patience in this matter, and if you should have any direct questions regarding this, please reach out to GoodData Support.

Updates

Mauricio Cabezas

We are currently experiencing issues affecting only the IAD2 cluster. Affected environments are accessible but show overall performance degradation; we are actively monitoring and will share an update as soon as we have more information.

Mauricio Cabezas

The IAD2 cluster is showing significant improvement. We are continuing to monitor to confirm full stability.

Mauricio Cabezas

This incident is now resolved.

Start time: Oct. 5th, 08:13 UTC
End time: Oct. 5th, 09:15 UTC

Summary: Users on the IAD2 cluster experienced intermittent errors, failed logins and overall slower performance. Our engineering team stabilized the service and the cluster is now operating normally.

We apologize for the disruption this may have caused. If you have any further questions about this issue, please reach out to support@gooddata.com.

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