We are currently facing issues with our GoodData Cloud environment. Our Engineers are currently looking into this issue and our investigation is currently in progress and we will keep you posted with updates as details become available.
To get a notification email for updates subscribe to this announcement. We greatly appreciate your patience in this matter, and if you should have any direct questions regarding this, please reach out to GoodData Support.
Updates
Jakub Kopecky
The affected environments are in the IAD1 Datacenter, us-east-1 region. We received reports of intermittent timeouts.
Michael Ullock
Our engineers isolated the root cause of this issue and have already taken steps to resolve the issue. We are seeing improvement and the dashboards are now computing, and the issue seems to be fully resolved soon. However, we are still monitoring the situation and we will provide more details shortly to confirm the issue is fully resolved.
Michael Ullock
We are happy to report that the issue on IAD1 Datacenter, us-east-1 region, has now been fully resolved and all dashboards are now computing successfully. Thank you for bearing with us while we resolved this issue, and our sincere apologies for any inconvenience caused.