We are facing issues in GoodData Cloud. Specifically, in the IAD1 Datacenter, us-east-1 region. You may be unable to access your organization during this time.
Our engineers are working on identifying the underlying issue and increasing the responsiveness of the environment until the problem is fully resolved.
We will continue to keep you posted with updates as details are revealed.
For more information about the datacenters, click here.
How are you affected?
The environment in the IAD1 Datacenter, us-east-1 region is down.
No action required!
There is no action required from you right now.
To get a notification email for updates subscribe to this announcement.
We greatly appreciate your patience in this matter, and if you should have any direct questions regarding this, please reach out to GoodData Support.
Updates
Joe Heun
All organizations are back up and running. We apologize for the inconvenience caused and if anything else is needed, please reach out to support@gooddata.com
Joe Heun
It appears the issue has reappeared. Our engineers are isolating the root cause at this time, and we will continue to post updates through this channel.
Moises Morales
Update: The issue has been resolved. Our team has addressed the technical difficulty, and the system is now operating normally. Thank you for your patience.