Issues with Amazon S3

We are currently experiencing issues with access to Amazon S3.  The projects are accessible, but you may encounter intermittent issues with your ETLs. Our engineers are working really hard on a fix, we will keep you posted. Thanks for your patience!

Updates

Chiara Rizzi

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The issue is still ongoing, we are still investigating. Thank you for your patience!

Chiara Rizzi

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Issue is still ongoing, our engineers are working hard on the fix.

Chiara Rizzi

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The issue about Amazon SL3 is still not resolved. Please feel free to write us to support@gooddata.com if you experience any issue. Thanks!

Chiara Rizzi

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We are still working on resolving the issue. Please note that currently our server-side ETL infrastructure is in maintenance mode and therefore the affected projects are not getting the fresh data. Once everything is fixed, the scheduled processes will be restarted automatically. Thanks a lot for understanding.

Chiara Rizzi

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The issue is still ongoing, we unfortunately don't have any ETA yet. Please stay tuned.

Chiara Rizzi

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The situation is better, but still not solved 100%. We will update you ASAP.

Merjola Prifti

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We've been informed that Amazon confirmed the problem and announced resolution on their end. We expect the issue to be resolved soon. Thank you for your patience.

Merjola Prifti

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We've been informed that the S3 issue is slowly getting to an end. We expect the issue to be resolved soon. Thank you for your patience in the meantime!

Chiara Rizzi

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the ETLs are running again, on a small number we still keep seeing connectivity issues.

Chiara Rizzi

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We are happy to inform you that the issue is officially solved! Thanks a lot for bearing with us and for your patience!

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