With respect to our customer needs we have decided to postpone tasks planned for this maintenance to January 7th, 2018. Therefore there will be no downtime maintenance on Sunday, December 17th, 2017.
Our sincere apologies for any inconvenience caused by this issue. If you have any questions, please feel free to reach back out to us or directly to your Account Manager and we'll be happy to help.
A scheduled maintenance will take place on Sunday, December 17th, 2017 from 1:00am to 5:00am Pacific time (other time zones)
During these 4 hours:
- The GoodData platform in NA datacenter (domain gooddata.com) and all applications will be unavailable
- The GoodData platform in EU datacenter (domain eu.gooddata.com) and all applications will be regularly available without any maintenance impact
- The GoodData platform in CA datacenter (domain ca.gooddata.com) and all applications will be regularly available without any maintenance impact
In addition to the aforementioned unavailability of NA datacenter, ETL processes in NA datacenter for selected workspaces will be stopped 12 hours prior to the maintenance window, i.e. no transformations will be running between Saturday, Dec 16th, 1:00pm and Sunday, Dec 17, 5:00am Pacific time.
The prolonged outage of ETL processes will impact only a subset of the workspaces and it is necessary in order to perform a significant upgrade of our platform’s infrastructure layer to the newest version of the operating system to ensure its stability and security. In case your projects will be affected, we will notify you two weeks prior to the maintenance. We apologize for any inconvenience caused.
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