Tue, Feb 28th, 2017: AWS third party Outage impacting GoodData


We are currently experiencing an AWS outage. Since this seems to be a third party issue, our Engineers are currently in contact with AWS engineers to get the most relevant updates as we speak. Please feel free to monitor AWS status via this page https://status.aws.amazon.com

Our GoodData project members may experience:

- ETL failing
- Scheduled graphs falling

We apologize for the inconvenience and thank you for your patience. We will provide constant feedback as we move forward.

GoodData Support team

 

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Comments

  • Avatar
    Merjola Skendaj

    Please note, the team at Amazon is continuing to work to fix the issues that are affecting also GoodData customer. AWS services and customer applications depending on S3 will continue to experience high error rates as their team is actively working to remediate the errors in Amazon S3. Apologies the inconveniences.

  • Avatar
    Miranda Ladue

    Would this also be why we are not seeing any of our custom embedded objects appearing?

  • Avatar
    Merjola Skendaj

    Another update from the Amazon team: Their engineers are having progress in repairing the service disruption. However, there are still some issues with S3 in US-EAST-1, which is impacting various AWS services. Our Engineers are coordinating with their team to understand the root cause as well as implement the fix at the earliest convenience. Thank you for your patience. For more info please follow https://status.aws.amazon.com

  • Avatar
    Merjola Skendaj

    @Miranda Ladue: Unfortunately yes Miranda, even embedded objects on S3 are impacted due to this issue. If you do have any other question or encounter any other issues, please let us know at support@gooddata.com and we will be happy to help you. In addition to this, please make sure you also check the updates here: https://status.aws.amazon.com Thank you!

    Edited by Merjola Skendaj
  • Avatar
    Merjola Skendaj

    @All: Please note, we are seeing some improvements in our services, however it is soon to admit that all the Amazon issues have been finally solved. As the AWS Engineers and working hard to restore all the various AWS services that are impacted, we strongly believe that we will see some further improvement overall in some time. Thank you for your kind patience.

    Edited by Merjola Skendaj
  • Avatar
    Andrzej Korbasiewicz

    More improvements, S3 object retrieval, listing and deletion are fully recovered now based on Amazon's updates. We are waiting for information regarding the rest of the services. We will keep you updated. Thank you for your patience in the meantime.

  • Avatar
    Andrzej Korbasiewicz

    We are happy to announce that the AWS issues should be resolved now and our platform functionality should be back to normal. Thank you for your patience and we apologize for any inconvenience caused.

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